Privacy Policy

1. Introduction & Operator Identity

This Privacy Policy describes the policies and procedures of Denton Roofer (“we”, “our”, or “us”), operated by Junaid Ahmed, accessible via RooferDenton.com (the “Website”), on the collection, use, disclosure, and safeguarding of your information when you visit our website, call our phone numbers, or submit an inquiry for roofing services.

By accessing or using our Website and related services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with this policy, please do not access or use our Website.

2. Information We Collect

We may collect both personally identifiable information (“Personal Information”) and non-identifying technical data through your interactions with our Website:

• Contact & Project Information: When you request a roofing quote, schedule an inspection, contact us via forms, or call our listed phone numbers, we may collect your name, phone number, email address, physical street address, city, state, zip code, and details regarding your roofing or water intrusion service requirements.
• Telephone & Communication Data: Calls placed to our contact numbers may be routed through telecommunication service providers and may be recorded or monitored for quality assurance, customer service, dispute resolution, and training purposes. We collect call metadata including phone numbers, call time, date, duration, and caller ID details.
• Log & Device Information: Our servers and analytics systems automatically log information your browser sends whenever you visit our site. This may include your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data.
• Cookies & Tracking Technologies: We may use cookies, pixel tags, and similar tracking technologies to enhance user experience, analyze website traffic trends, and administer the site.

3. How We Use Your Information

The information we collect is used for the following operational and business purposes:

• To connect you with qualified, independent local roofing contractors, estimators, and home improvement service professionals servicing Denton, TX and surrounding communities.
• To process and respond promptly to your service inquiries, roof repair requests, inspection bookings, and cost estimate inquiries.
• To operate, maintain, analyze, and improve the functionality, security, and performance of our Website.
• To verify your identity and prevent fraudulent, unauthorized, or unlawful activity.
• To comply with applicable local, state, and federal laws, regulations, and legal processes.

4. Referral Partner Network & TCPA Disclosures

Telephone Consumer Protection Act (TCPA) Consent: By providing your contact telephone number on this website or calling our listed phone numbers, you provide your express written consent to be contacted by Denton Roofer, operator Junaid Ahmed, and our affiliated partner network contractors via telephone calls, automated dialing technology, prerecorded voice messages, and SMS/text messages at the telephone number provided, even if your number is listed on any state or federal Do Not Call Registry.

Consent to receive calls and text messages is not a condition of purchasing any goods or services. Message and data rates may apply. You may opt out of receiving text communications at any time by replying “STOP”.

5. How Information Is Shared

We do not sell, rent, or trade your personal information to third parties for their unrelated direct marketing purposes. We share your information only under the following circumstances:

• Local Roofing Contractors & Service Partners: We share your service request and contact details with independent roofing professionals and partner networks to provide you with the estimates and services you requested.
• Service Providers: We may share information with third-party vendors who provide technical infrastructure, website hosting, telecommunications routing, customer support tools, and analytical services.
• Legal & Regulatory Requirements: We may disclose your information if required to do so by law, subpoena, court order, or in response to lawful requests by public authorities.
• Protection of Rights: We may disclose information when we believe release is necessary to protect the rights, property, safety, or integrity of our business, users, or the public.
• Business Transfers: In the event of a merger, divestiture, restructuring, reorganization, or sale of assets, user information may be transferred as part of the business assets.

6. Cookies & Tracking Technologies

We and our service providers may use cookies and web analytics tools (e.g., Google Analytics, search console tracking) to understand user interactions, measure page performance, and improve our services.

You have the option to accept or decline cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the Website.

7. Data Security & Storage

We take reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, and destruction. However, no transmission over the Internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, satisfy legal or regulatory reporting requirements, or resolve potential disputes.

8. Your Privacy Rights

Depending on your jurisdiction (including rights under Texas state law and the Texas Data Privacy and Security Act), you may have certain rights regarding your personal information, including:

• The right to know what personal data we have collected about you.
• The right to request correction of inaccurate personal data.
• The right to request deletion of personal information we have obtained.
• The right to opt out of the processing of your personal data for targeted advertising or sale.

To exercise any of these rights, please submit a request using the contact details provided below. We will respond in accordance with applicable legal timeframes.

9. Children's Privacy

Our Website is directed exclusively toward adults and homeowners seeking roofing services. We do not knowingly collect or solicit personal information from children under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately so we can remove such information.

10. Changes to This Privacy Policy

We reserve the right to revise, update, or modify this Privacy Policy at any time. Any modifications will be effective immediately upon posting to this page, with an updated “Effective Date” at the top of the policy. We encourage you to periodically review this page to stay informed about how we safeguard your information.